NOOK Account Management and Ordering FAQs

• Shop and check out faster on your next visit
• Check your order status online
• Obtain a history of items you have purchased
• Receive updates on special offers, events and new products and services
• Retain items in your Basket and your Wish List

You can create your account at Checkout or in advance. Here's how:
On the Checkout page, click on "Checkout". When you place your order, we will also ask you to provide your name and email address, create a password, and select a security question and answer. The security question and answer provide added safeguards in the event that you forget your password.

You can create an account in advance by clicking on the Sign In link at the top of this page. On the next page, click on the "Create Account" button. You'll be prompted to provide your name, address and email address, create a password, and select a security question and answer.

Your email address and password provide access to your account. In order to protect the security of your account, we ask you to sign in each time you make a purchase at NOOK.co.uk. We may also ask you to sign in after brief periods of inactivity during your shopping session. This may happen if, for example, you have to leave your computer unexpectedly.

To make shopping easier and faster, we save your credit card and billing address details securely. However, if you do not want us to save any of your credit card data, untick the box to save your credit card details on the Create an Account page, and we will not store your credit card data or billing address in your account. You will have to re-enter this information to make your next purchase.

There is a general difference between paying with a credit card versus a debit card. Most credit card companies first authorise a customer's card when an order is placed, then actually charge the account when the item is provided—in our case, at the time we ship your order. The only exception to this is digital purchases such as NOOK eBooks, NOOK Magazines, NOOK Newspapers, NOOK Videos and NOOK Apps—for these items, the credit card account is charged immediately.

Most debit cards reserve funds from a customer's bank account at the time of the original transaction. That amount, therefore, is unavailable to you. When the order ships, the bank pays that debited amount to NOOK.co.uk. For digital purchases such as NOOK eBooks, the order amount is immediately debited from the customer's bank account. Please note how the situations below affect your accounts.

Pre-order Items
If you pre-order an item and pay with a credit card, the authorisation for that purchase usually expires in seven days for Visa, or 30 days for MasterCard, American Express, Discover and JCB cards. For items that are due to arrive in more than 30 days, we may need to obtain another authorisation from your credit card company. Your credit card is charged at the time we ship the product. The only exception to this is digital pre-orders such as NOOK eBooks, NOOK Magazines, NOOK Newspapers, NOOK Videos and NOOK Apps—for these items, the credit card account is charged immediately.

If you pre-order an item and pay with a debit card, your bank places a hold on your account for the amount of that purchase. If your pre-order has not shipped within the allotted authorisation time frame (7 days for Visa and 30 days for MasterCard, American Express and Discover), we may need to obtain another authorisation from your debit card company. With the exception of digital items such as NOOK eBooks, debited funds for pre-orders are only paid to us when your order ships. For digital items, the pre-order amount is immediately debited from the customer's bank account.

Please be aware that bank policies and procedures vary. If you experience any delays or errors regarding the availability of funds in your bank account, direct your questions to the bank.

Backorders and other delays
Payment for backorders or delayed products is generally the same as described above for pre-ordered items. If you are using a credit card, it will be authorised but not charged until the item ships. If you are paying by debit card, your bank reserves the funds and forwards that amount to us when we ship the item.

Cancellations
If you cancel an order, or if an order is cancelled because a product is unavailable, your credit card will not be charged.

If you used a debit card, please be aware that although we do not charge your card until the order ships, banks place a reserve against your bank account when your order is placed. If you used a debit card and your order was cancelled, it is your bank's responsibility to release the reserve against your account. Bank policies and procedures vary with regard to releasing a reserve on funds. Any questions about releasing funds should be directed to your bank.

Please Note: Cancellations are not possible on orders for digital products such as NOOK eBooks, NOOK Apps, NOOK Newspapers and NOOK Magazines. Once purchased, digital products cannot be refunded.

1. By clicking on the Account link at the top right corner of this page.
2. Click "Change Your Communications Preferences". If you're not already signed in, you'll be prompted to enter your email address and password.
3. To change your preferences regarding communications sent by NOOK.co.uk and trustworthy third parties, simply check the relevant boxes.
4. Click "Save Changes".

To change your Keep Me Posted! Newsletter and Alert preferences, you must access your personal Keep Me Posted! Preference Centre. Here are two ways to reach your Preference Centre:

1. Select the link at the bottom of any Keep Me Posted! Newsletter or Alert email.
2. Enter and confirm your email address on the Get My Link page. We will send you an email with a link to your personal Keep Me Posted! Preferences Centre, where you can view and modify all of your current Newsletter and Alert subscriptions.

Once you arrive at your Preferences Centre, click on the appropriate Newsletter or Alert category. Then check or uncheck any of the listed choices items to either subscribe or unsubscribe; be sure to select the "Update My Preferences" button on the bottom of each page.

Find the NOOK eBook of your choice on NOOK.co.uk, then click the "Buy Now" button on the product page. If you have entered in the information for a default credit card, clicking the button will complete your purchase. Your new NOOK eBook will be waiting for you in your NOOK Library.

To complete your NOOK eBook purchase, you must sign in and enter a default credit card. You will have this option during the purchasing process. It only takes a moment.

Find the NOOK Newspaper or NOOK Magazine of your choice on NOOK.co.uk. You can instantly purchase the most recent issue by clicking "Buy Current Issue". The issue will appear in your NOOK Library on NOOK.co.uk, on your NOOK.

You can also subscribe to the NOOK Newspaper or NOOK Magazine by clicking "Subscribe Now". The current issue will appear in your NOOK Library and on your NOOK. As new issues are released they will also appear in your NOOK Library on NOOK.co.uk, and on your NOOK .

To complete your NOOK eBook purchase, you must sign in and enter a default credit card. You will have this option during the purchasing process. It only takes a moment.

Payment for backorders or delayed products is generally the same as described above for pre-ordered items. If you are using a credit card, it will be authorised but not charged until the item ships. If you are paying by debit card, your bank reserves the funds and forwards that amount to us when we ship the item.

If you cancel an order, or if an order is cancelled because a product is unavailable, your credit card will not be charged. If you used a debit card, please be aware that although we do not charge your card until the order ships, banks place a reserve against your bank account when your order is placed. If you used a debit card and your order was cancelled, it is your bank's responsibility to release the reserve against your account. Bank policies and procedures vary with regard to releasing a reserve on funds. Any questions about releasing funds should be directed to your bank.

Please Note: Cancellations are not possible on orders for digital products such as NOOK eBooks, NOOK Apps, NOOK Newspapers and NOOK Magazines. Once purchased, digital products cannot be refunded.

• Shop and check out faster on your next visit
• Check your order status online
• Obtain a history of items you've purchased
• Receive updates on special offers, events and new products and services
• Retain items in your Basket and Wish List

1. Add items to Your Basket
To shop at NOOK.co.uk, just locate an item you'd like to purchase and click the "Buy Now" button on accessories or devices. These buttons are usually found beside featured products, on product pages and search results pages. Clicking this button places the item in your Basket. Each time you click "Buy Now" on an accessory or device, the page will refresh and display the newest item in your Basket, as well as previous additions, and "Proceed to Checkout". Note: NOOK eBooks and other digital content on the site have "Buy Now" buttons. NOTE: If you sign in to your account but do not complete an order, the items you place in your Basket will remain there for two weeks. You can come back within that time frame, click the Basket link at the top of most pages on the site, and complete your order. If you do not have an account, your items will not be saved after the end of your shopping session.

2. Proceed to Checkout
All customers are taken to our Checkout page, where returning customers can sign in to their accounts and new customers can complete their orders. Click the Checkout button under the New Customers heading. You will be able to create an account during this process. If you wish, you may also complete your order without creating an account.

3. Enter a delivery address
We'll ask you to provide a delivery address for the order you are placing and ask for your email address so we can send you updates on its order status. Once you enter this information, click "Submit Order". Depending on the composition of your order -- and to determine whether or not you will receive Free Delivery or Free Member Express Delivery -- you may be asked for some or all of the following information:

• A Delivery Preference (for example, "Ship everything together" or "Send items as they are available")
• A delivery method (for example, Standard Delivery)
• Click "Submit Order".

4. Choose a payment method
Here you select your payment method. If your billing address is different from the delivery address you selected, you'll be asked to enter it now.

5. Creating an account
At this point, since you're a new customer, you'll be able to create an account. Provide your name and email address, create a password and select a security question and answer.

6. Your order number
Finally, we display a page with your order number, which you can save for your records; a link to "View Your Receipt", which will provide a printable version of all the details of your order; and a "Sign Out" button. Shortly after this page displays, you will receive an email confirming the details of your order.

If you've shopped at NOOK.co.uk before and have an account, Checkout lets you store default delivery and billing information and place orders quickly. For example: If you have set your default information, you will only have to look over the Delivery and Review pages before placing most orders.

NOTE: In order to improve security on the site, we now require that our customers select a Security Question and provide a Security Answer. In the event you forget your password or want to change your account profile, we use your Security Answer to verify your identity. If you haven't shopped at NOOK.co.uk since we enhanced our security, you will be prompted to add this information the next time you sign in to your account.

1. Click the "Sign In” link at the top right of this page. You'll be taken to the sign-in page.
2. Enter your email address and password.

Once you have signed in, continue to your Account. You'll see a list of past and pending orders.

You can use the drop-down menu to see orders placed:

• 0-6 months ago
• 6-12 months ago
• 12-18 months ago

Orders cannot be modified or cancelled on line. If you would like to modify an order, please contact our Customer Service Center via e-mail or through chat. We are available from 8am to 9pm, 7 days a week.

1. Please go to the Account page by clicking on the "My Account & Orders" link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.
2. Click on "Add/Edit" in the personal information area of your account. Enter any changes to your account profile in the appropriate box.
3. Once you have updated your profile, click on "Save Changes" after updating the item.

1. Please go to the Account page by clicking on the “My Account & Orders” link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.
2. Click on "Add/Edit" in the payment information area of your account. You can choose a new default payment address or add a new one by clicking on the “Add a New Payment Address” link. Please note, you need a payment type associated with a billing address.
3. To add a new payment type, you will first be asked to select a type of payment to add. After making your selection, fill in the appropriate information.
4. You will then be asked to associate your payment method to a billing address. If you do not have a default billing address, you will be asked to add a new one.
5. To add a new billing address, click on the “Add a New Billing Address” link at the top of the window.
6. To remove a payment method, click on the “remove” link after clicking on “Add/Edit” billing information.
7. To remove a default payment method, first select a different payment method to be your default by clicking on “Use this Payment Method”. If you do not have another payment method, you must add a new one to use as your default. You cannot remove a payment method while it is your default.

1. Please go to the Account page by clicking on the “My Account & Orders link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.
2. You must have a default billing address if you have a payment method. You can always enter your Billing Address before your Payment Information by clicking on “Add/Edit” in the billing area of the My Account Page.
3. If you have no Billing Address, click on “Add/Edit” and complete the form. This address will become your default billing address.
4. To change your default address, click on “Add/Edit” and select a new address from the ones you entered as your default by selecting it via the radio button and clicking on “Save”. To add a new one, click on the “Add a New Address” link at the top of the window. Fill in the form and click on “save”.
5. You can only remove addresses that are not your default, or not associated with a delivery address. To remove an address, simply click on “remove”. You will be asked to confirm before the address is fully removed.
6. To remove an address that is already being used as a payment default, or your default billing or delivery address, first assign a new address as the default using the steps above, then return and remove the address you want to remove by clicking on the link.
7. To edit an address, simply click on the “edit” link next to the address and complete or change the form as necessary.

1. Please go to the Account page by clicking on the “My Account & Orders” link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.
2. You must have a default billing address if you have a payment method. You can always enter your Delivery Address before your Payment Information by clicking on “Add/Edit” in the delivery area of the My Account Page.
3. If you have no Delivery Address, click on “Add/Edit” and complete the form. This address will become your default delivery address.
4. To change your default address, click on “Add/Edit” and select a new address to be your default from the ones you have entered by selecting it via the radio button and clicking on “Save”. To add a new one, click on the “Add a New Address” link at the top of the window. Fill in the form and click on “save”.
5. You can only remove addresses that are not your default delivery address, or not associated with a billing address. To remove an address, simply click on “remove”. You will be asked to confirm before the address is fully removed.
6. To remove an address that is already being used as a payment default, or your default billing or delivery address, first assign a new address as your default using the steps above, then return and remove the address you want to remove by clicking on the link.
7. To edit an address, simply click on the “edit” link next to the address and complete or change the form as necessary.

NOOK offers worldwide delivery and a variety of delivery options to suit every schedule and budget. The services available and the cost of delivery depend on:

• Where you are sending your order
• What your order contains. Each item we sell has an "available to dispatch" time displayed next to it (for example, "Usually dispatched within 24 hours"). This figure tells you when the item is ready to leave our warehouse. The total time it will take to receive an item is determined by adding the "available to dispatch" time to the number of days your delivery method will take. We have done this calculation for you in the delivery tables on this page.
• Per-order and Per-item Rate Charges. There is normally a flat, per-order charge for each order you place with NOOK.co.uk. The amount of this charge is determined by:
  • What you are ordering
  • The delivery service you have chosen (for example, Standard)
  • The delivery option you have chosen

In addition, you will pay a per-item charge, which will vary with each type of item in your order. Per-order and per-item charges are summarised in the delivery tables listed on this page, for each service and delivery option.

• Business Days are Monday to Friday, excluding holidays.
• Delivery times are not guaranteed. Sometimes the availability of the items in your order may change while we are processing your order. In that event, you will receive an email notifying you of a delay, and the remaining eligible items in your order will be sent as scheduled.
• We do our best to estimate delivery dates for your purchase. The total delivery time it will take for your NOOK.co.uk order to arrive is a combination of dispatch time and delivery time. The dispatch time of products on NOOK.co.uk tells you how quickly products are expected to be ready to leave our warehouses; this dispatch availability is provided on the product detail page.
• NOOK.co.uk may change or discontinue this Free Delivery promotion at any time.
• A signature will be required for delivery of any order containing two or more NOOKS.

Delivery Time and Charges

• Standard Delivery Free (3-5 days)
• Next Day Delivery £7.99 GBP (Next Day)

The charts listed above display the total delivery time from the moment you order an item. However, you can calculate when an item will be delivered by simply adding the dispatch availability time displayed on each product page ("Usually dispatched within 24 hours," for example) to the number of days your delivery method will take. Here's the simple equation:
Dispatch Availability Time + Delivery Method Time = Total Delivery Time

Send everything in as few packages as possible holds your order until all items are available to dispatch (including pre-orders). This minimises delivery costs, but it means that you will have to wait longer for your order. NOTE: Even though you have chosen to dispatch your order together, we may still be required to send more than one package at no extra charge.

Sending each item as available increases your delivery costs, but you will receive your items as quickly as possible.

• NOOK and Nook accessories ordered from NOOK.co.uk may be returned for a full refund within 30 days of receipt.
• Customers must request a Return Material Authorisation by contacting NOOK Customer Service.
• Product must be undamaged in its original packaging, with all components included in the box. The packaging may be opened but the packaging and all components must be in re-sellable condition.
• Customers returning products are encouraged to de-register devices from their account and remove all personal content before posting. Customers should also remove any cover or SD memory card, as these items will not be returned.
• After 30 days, defective devices are covered by the 1-year limited warranty.
• Return postage costs are covered by B&N (via UPS return delivery label) if the return is due to B&N error or the unit is faulty.
• Return postage of non-faulty items is the responsibility of the customer. Insurance and tracking are strongly recommended, as NOOK will not credit a lost return.
• Purchases from a third-party retail store will be returned to the retailer according to the retailer's return policies.
• Refunds made in the original form of payment.
• This policy does not affect your statutory rights.

Return delivery address:
Jabil Global Services Poland Sp z o.o.
ul. Fordonska 248G
85-766 Bydgoszcz
Poland

• NOOK eBooks are refundable within 7 days from purchase date if the NOOK eBook has not been downloaded
• NOOK Magazines & NOOK Newspapers: NOOK Magazines & NOOK Newspapers received as part of your subscription or as single magazine purchases cannot be returned. However, if you wish to cancel your subscription you may do so at any time and receive a credit for the unfulfilled part of your subscription.
• We are unable to accept returns for NOOK Apps. Once purchased, NOOK Apps cannot be refunded.

Yes. It's easy to return an item if you are not satisfied. Please refer to our return policy for devices and accessories, or our eContent return policies.

You can create your account at Checkout or in advance. Here's how:
On the Checkout page, click on "Checkout". When you place your order, we will also ask you to provide your name and email address, create a password, and select a security question and answer. The security question and answer provide added safeguards in the event that you forget your password.

You can create an account in advance by clicking on the Sign In link at the top of this page. On the next page, click on the "Create Account" button. You'll be prompted to provide your name, address and email address, create a password, and select a security question and answer.

Your email address and password provide access to your account. In order to protect the security of your account, we ask you to sign in each time you make a purchase at NOOK.co.uk. We may also ask you to sign in after brief periods of inactivity during your shopping session. This may happen if, for example, you have to leave your computer unexpectedly.

To make shopping easier and faster, we save your credit card and billing address details securely. However, if you do not want us to save any of your credit card data, untick the box to save your credit card details on the Create an Account page, and we will not store your credit card data or billing address in your account. You will have to re-enter this information to make your next purchase.

You can create an account in advance by clicking on the Sign In link at the top of this page. On the next page, click on the "Create Account" button. You'll be prompted to provide your name, address and email address, create a password, and select a security question and answer.

Your email address and password provide access to your account. In order to protect the security of your account, we ask you to sign in each time you make a purchase at NOOK.co.uk. We may also ask you to sign in after brief periods of inactivity during your shopping session. This may happen if, for example, you have to leave your computer unexpectedly.

To make shopping easier and faster, we save your credit card and billing address details securely. However, if you do not want us to save any of your credit card data, untick the box to save your credit card details on the Create an Account page, and we will not store your credit card data or billing address in your account. You will have to re-enter this information to make your next purchase.

1. Please go to the Account page by clicking on the "My Account & Orders" link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.
2. Click on "Add/Edit" in the personal information area of your account. Enter any changes to your account profile in the appropriate box.
3. Once you have updated your profile, click on "Save Changes" after updating the item.

1. Please go to the Account page by clicking on the “My Account & Orders” link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.
2. Click on "Add/Edit" in the payment information area of your account. You can choose a new default payment address or add a new one by clicking on the “Add a New Payment Address” link. Please note, you need a payment type associated with a billing address.
3. To add a new payment type, you will first be asked to select a type of payment to add. After making your selection, fill in the appropriate information.
4. You will then be asked to associate your payment method to a billing address. If you do not have a default billing address, you will be asked to add a new one.
5. To add a new billing address, click on the “Add a New Billing Address” link at the top of the window.
6. To remove a payment method, click on the “remove” link after clicking on “Add/Edit” billing information.
7. To remove a default payment method, first select a different payment method to be your default by clicking on “Use this Payment Method”. If you do not have another payment method, you must add a new one to use as your default. You cannot remove a payment method while it is your default.

1. Please go to the Account page by clicking on the “My Account & Orders link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.
2. You must have a default billing address if you have a payment method. You can always enter your Billing Address before your Payment Information by clicking on “Add/Edit” in the billing area of the My Account Page.
3. If you have no Billing Address, click on “Add/Edit” and complete the form. This address will become your default billing address.
4. To change your default address, click on “Add/Edit” and select a new address from the ones you entered as your default by selecting it via the radio button and clicking on “Save”. To add a new one, click on the “Add a New Address” link at the top of the window. Fill in the form and click on “save”.
5. You can only remove addresses that are not your default, or not associated with a delivery address. To remove an address, simply click on “remove”. You will be asked to confirm before the address is fully removed.
6. To remove an address that is already being used as a payment default, or your default billing or delivery address, first assign a new address as the default using the steps above, then return and remove the address you want to remove by clicking on the link.
7. To edit an address, simply click on the “edit” link next to the address and complete or change the form as necessary.

Please go to the Account page by clicking on the “My Account & Orders” link at the top left-hand corner of this page, under your name. If you have not already signed in, click on the sign-in button to do so.

You must have a default billing address if you have a payment method. You can always enter your Delivery Address before your Payment Information by clicking on “Add/Edit” in the delivery area of the My Account Page.

1. If you have no Delivery Address, click on “Add/Edit” and complete the form. This address will become your default delivery address.
2. To change your default address, click on “Add/Edit” and select a new address to be your default from the ones you have entered by selecting it via the radio button and clicking on “Save”. To add a new one, click on the “Add a New Address” link at the top of the window. Fill in the form and click on “save”.
3. You can only remove addresses that are not your default delivery address, or not associated with a billing address. To remove an address, simply click on “remove”. You will be asked to confirm before the address is fully removed.
4. To remove an address that is already being used as a payment default, or your default billing or delivery address, first assign a new address as your default using the steps above, then return and remove the address you want to remove by clicking on the link.
5. To edit an address, simply click on the “edit” link next to the address and complete or change the form as necessary.

Whenever you place an order with NOOK.co.uk, we send out email notifications to update you on the status of your order. These communications include:

• Confirmation that your order is ready to ship
• Notice of any other issues we encounter in fulfilling your order

If you place an order at NOOK.co.uk and do not receive an order confirmation email within a few hours, there is a good chance this email is being blocked by email filtering software. This software can be hosted in any of the following places:

• Your computer's email system
• The email system at your place of work
• By an email provider (see list below)
• By an internet service provider

If You Use an Email Filter
If the email system on your computer uses a filter or spam blocker, please add service@nook.co.uk and aboutyourrequest@nook.co.uk to your address book or "white list" to ensure that you receive emails about your order status.

If your company or network uses email filters
Please contact your email system administrator or Internet service provider to see if a filter or spam blocker is in use.

If your email provider uses email filters Some Internet service providers or web-based email providers (see list below) have email filters or restrictions that may prevent our emails from reaching you. If you think that email from NOOK.co.uk is being blocked, we suggest you add service@nook.co.uk to the address book or contact list offered by your email provider.

Email providers/programs
AOL 8
AOL 9
AOL Netmail
Earthlink 5.0
Earthlink Webmail
Earthlink Total Access
Hotmail
MSN 8
Netscape 6
Netscape 7
Outlook 11
Outlook 2000
Outlook Express
Yahoo! Mail

• Confirmation that your order is ready to ship
• Notice of any other issues we encounter in fulfilling your order

Some Internet service providers or web-based email providers (see list below) have email filters or restrictions that may prevent our emails from reaching you. If you think that email from NOOK.co.uk is being blocked, we suggest you add service@nook.co.uk to the address book or contact list offered by your email provider.

Email providers/programs
AOL 8
AOL 9
AOL Netmail
Earthlink 5.0
Earthlink Webmail
Earthlink Total Access
Hotmail
MSN 8
Netscape 6
Netscape 7
Outlook 11
Outlook 2000
Outlook Express
Yahoo! Mail

My Library is a private page on NOOK.co.uk that lists your previous purchases, allowing you to manage your NOOK Books quickly and easily. It is a permanent home to your purchases and free samples, no matter how many different devices you use to read your NOOK Books. To see your NOOK Library, sign in to your NOOK.co.uk account.

In your Library, you'll find that we've already provided three great NOOK Books at no cost to get you started. We've also provided a handy pocket dictionary at no cost that you can use for reference purposes.

As your Library grows, you can move previously read items to your Archives by clicking the Manage button, and then the Archive link. This simply takes the item out of your main view, but it is always available in case you want to download it again.

You also have the option to permanently delete a title from your Library. However, we recommend you archive your purchase in case you want to download it again. Deleting an item will permanently remove it from your collection and requires re-purchase should want it again.

Find the NOOK Book of your choice on NOOK.co.uk, then click the "Buy Now" button on the product page. If you have entered in the information for a default credit card, clicking the button will complete your purchase. Your new NOOK Book will be waiting for you in your Library.

To complete your NOOK Book purchase, you must sign in and enter a default credit card. You will have this option during the purchasing process. It only takes a moment.

In the My Library section of NOOK.co.uk, find the subscription. In your Magazine and Newspaper row, is a link to "Manage" subscriptions. When you click on that link, the page will shift to allow you to manage your subscriptions. Click on "Cancel Subscription."

Any issues in your Library before you canceled the subscription will remain in your Library, and you can redownload those issues to your nook and your NOOK app.

You will receive a prorated refund to your default credit card based on the number of remaining issues in that billing period.

1. Purchase your eBook or follow the steps to redeem your eBook gift
2. Your eBook will then appear in ‘My books’
3. Click the 'Select' button under the eBook you wish to download
4. Choose the NOOK download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your NOOK account
6. Name your NOOK account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be processed and sent to your NOOK account
8. Follow the link to your NOOK digital library or return to 'My eBooks'. Please note that, on your NOOK, you may need to go to the Library page and press the "refresh" button in the lower left-hand or upper right-hand corner in order for your book(s) to appear".

Find the NOOK eBook of your choice on NOOK.co.uk, then click the "Buy Now" button on the product page. If you have entered in the information for a default credit card, clicking the button will complete your purchase. Your new NOOK eBook will be waiting for you in your NOOK Library.

To complete your NOOK eBook purchase, you must sign in and enter a default credit card. You will have this option during the purchasing process. It only takes a moment. For more details, go to Buying NOOK eBooks in the Help section.

Find the NOOK Newspaper or NOOK Magazine of your choice on NOOK.co.uk. You can instantly purchase the most recent issue by clicking "Buy Current Issue". The issue will appear in your NOOK Library on NOOK.co.uk, on your NOOK and in your NOOK app (for iPad and PC only).

You can also subscribe to the NOOK Newspaper or NOOK Magazine by clicking "Subscribe Now". The current issue will appear in your NOOK Library, on your NOOK and in your NOOK app (for iPad and PC only). As new issues are released they will also appear in your NOOK Library on NOOK.co.uk, on your NOOK and in your NOOK app (for iPad and PC only).

To complete your NOOK eBook purchase, you must sign in and enter a default credit card. You will have this option during the purchasing process. It only takes a moment.